The most weird thing is happening to me:I have a hp notebook which has no internal DVD drive, so I installed via an external USB LG Blueray burner.
Feb 14, 2018 Re: esxi 6.5: Windows 2012/2016 'A media driver your computer needs is missing' microbrew22 Mar 31, 2017 11:48 AM ( in response to MichelatNL ) Thank you, this also solved my issue. Update device drivers in Windows 10. Otherwise, you can try to reinstall the driver by doing like this: 4. Open Device Manager, right-click the name of the device and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.
- First I installed Windows 10 customer preview into one partition.
- Then I installed Windows 8 into another partition.
All works fine. I have dual boot computer where I can test my software on Windows 8 and 10.
The computer has the following partitions:
- Recovery partition (300 MB)
- EFI System partition (100 MB)
- Data partition (400 GB)
- Windows 8 (40 GB)
- Window 10 preview (40 GB)
I repeat: All works fine. Neither the installation of Windows 8 nor 10 preview produced any problem.
Now comes the most weird thing that I have seen: As the final Windows 10 is out now, I wanted to replace the Windows 10 preview with the final Windows 10.
I boot the installation DVD, after a while comes the screen where I can select the language.Then comes a screen with a button in the center that says 'Install Now' and then comes a message 'Setup is starting'.
Up to here all fine. But then comes a strange error:
A media driver your computer needs is missing. This could be a DVD,USB or hard disk driver. If you have CD, DVD or USB flash drive on it, please insert it now.
Note: If the installation media for Windows is in the DVD drive or on a USB drive, you can safely remove it for this step.
First: this error is not understandable.Second: It does not make any sense. When setup was already running up to here this means that it CAN read the DVD. So what driver should be missing?
Some people reported similar problems with Windows 7 where the cause was that it did not boot from a USB 3.0 port. But this cannot be the culprit because
- Windows 10 does not have this limitation anymore.
- I tried all the 3 existing USB ports and all result in the same error.
- I installed the Windows 10 preview with the same Blueray burner on the same notebook. Why does the preview find the driver and the final not?
I came to the conclusion that this is -once more- a wrong error message. The cause must be elsewhere.
Then I made a very interesting test:
I booted from the same Windows 10 preview DVD that I installed a month ago.And voilá: It also does not boot anymore. But it gives another error:
On a black screen it tells me
CDBOOT: Couldn't find BOOTMGR
Missing OS
No bootable device -- insert boot disk and press any key.
How is it possible that the SAME DVD, that I installed successfully one month ago, now throws an error ?
Then I made a third test:I booted from the same Windows 8 DVD that I installed before. And this is the only DVD of the 3 DVDs where I get up to the menu which allows me to select the parition into which I want to install.
Summary:
- Win 10 final DVD fails with one error
- Win 10 preview DVD fails with another error, although it worked before!
- Win 8 DVD runs correctly
It is clear that this is
- Not a hardware problem: same notebook, same blueray burner, both Windows still run perfectly.
- No driver is missing because both Windows were installed without problems before.
- The DVDs are not burned wrongly, they worked before.
For me the only explanation is that the installation of Windows 8, which I installed after Windows 10 preview, destroyed anything on that computer.
Nevertheless both OS still run without problem, it is only the installation which is blocked.
But what has happened?Are there any diagnose tools?Has anybody seen such a strange thing before?Does anybody know a workaround (except deleting all partitions and starting from zero)?
Elmue
ElmueElmue
4 Answers
Finally I solved the problem.
The cause of the error 'A media driver your computer needs is missing' may be that the ISO image is corrupt. I did not expect that because I downloaded the entire 4 GB image directly from Microsoft without any error fromhttps://www.microsoft.com/en-us/software-download/windows10ISO
As Microsoft does not provide a hash you cannot verify the downloaded file.
After downloading the image from another place:https://www.microsoft.com/en-us/software-download/techbench it worked.
ADDITION:Now I use a newer version of Firefox (43) which always shows an error if the download (first link above) was not successful. The Microsoft link for ISO download is garbage. I tried several times to download the ISO file (4 GB) and Firefox told me once that 13 MB were missing and the next time that 430 MB were missing. The Microsoft Server aborts the transmission shortly before you have downloaded the ISO file completely. So you MUST use the Media creation tool to download Windows 10! This tool requires at least Windows 7. Forget it to download Windows 10 with any other operating system than Windows 7 or 8. It is really a SHAME that Microsoft is not able to provide a download of an ISO file!
Another solution may be to copy the Windows ISO to an USB stick when you get this error message. You can use Rufus for that. It may solve this error in the case that the cause is a problem with your DVD/Blueray drive. Not all drives support UEFI.
ElmueElmue
Google led me here - I had this issue trying to install Server 2016 on VMware ESX.
In my case it was actually a driver issue - I added another CD-ROM device and connected it to the latest vmware Tools ISO, then when faced with the error, I browsed the VMware Tools ISO for the PVScsi driver and then the hard disk was detected by the Windows installation.
KERRKERR
In my case, the
A media driver your computer needs is missing
error was caused by incorrectly flashed .iso
image on the USB flash drive.The incorrectly flashed image, which booted just fine but later gave the error showed up as a single line in the boot menu, looking like this:
While the correctly flashed image showed up as two separate partitions, looking like this:
The image was incorrectly flashed using Linux Mint 19, with both the default
USB Image Writer
and WoeUSB
, both with default settings.It was correctly flashed with
Rufus
on Windows 10, also using the default settings.With the correctly flashed image, I booted from the first of the two partitions, and the install completed without any issues. This was on an AMD Ryzen 1700 370X-PRO board running in UEFI mode with disabled Compatibility Support Module (CSM).
Roger DahlRoger Dahl
The only solution that worked for me was enabling the option 'check device for bad blocks [1 pass]' in the programme Rufus, which I used to make the bootable U. S. B. drive to install Windows (using the Windows I. S. O. from Microsoft.com). For instruction on how to make an installation drive using Rufus, see here.
The first time I installed Windows 10 on my new computer, that is how I did it, and it worked fine. When I wanted to reinstall Windows later, I remade the bootable drive, but without setting the above option, because it takes a very long time. Then Windows installation on the new computer complained about the missing media driver every time I tried to install it. I even redownloaded the Windows I. S. O. from Microsoft and created the bootable drive again and again, but to no avail. Changing U. S. B. ports didn't help either. Then I created the drive again with the above option enabled, and it worked fine.
Note that the thumb drive I used was very new, so I doubt whether it truly had any 'bad blocks'. I don't know what Rufus did, but apparently the checking fixes something. Note also that I never tried creating the bootable drive using the Microsoft Media Creation Tool, because I was using Windows XP, on which it would not run; so perhaps that would have solved my problem as well, had I been able to try it.
CerberusCerberus
protected by Community♦Nov 3 '15 at 5:31
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Hello there.
I've run into an odd problem when trying to clean install Windows 10 64-Bit on my ASUS G73JH-A1 using a USB 2.0 Flash Drive and hopefully someone can point me in the right direction.
I can boot the G73JH-A1 from my USB 2.0 Flash Drive that was created by the Media Creation tool located at: https://www.microsoft.com/en-us/soft...load/windows10
When setup starts I can get past where you select your language and keyboard type but then I run into an error that says: A media driver your computer needs is missing. This could be a DVD, USB or Hard Disk driver. If you have a CD, DVD or USB flash drive with the driver on it Please insert it now. Note: if the installation media is in the windows DVD drive or on a USB drive, you can safely remove it from this step.
I've run into an odd problem when trying to clean install Windows 10 64-Bit on my ASUS G73JH-A1 using a USB 2.0 Flash Drive and hopefully someone can point me in the right direction.
I can boot the G73JH-A1 from my USB 2.0 Flash Drive that was created by the Media Creation tool located at: https://www.microsoft.com/en-us/soft...load/windows10
When setup starts I can get past where you select your language and keyboard type but then I run into an error that says: A media driver your computer needs is missing. This could be a DVD, USB or Hard Disk driver. If you have a CD, DVD or USB flash drive with the driver on it Please insert it now. Note: if the installation media is in the windows DVD drive or on a USB drive, you can safely remove it from this step.
Any idea how to get around this?
I was reading some other posts about this issue that other people are having on other computers and one solution was to use the 32-Bit version instead but I want to use the 64-Bit version. I've also read other posts saying that my download may be corrupted. So I've recreated my USB Flash Drive several times now to include both 32-Bit and 64-Bit even on a different computer. Same issue so a corrupt download is not the issue. I've tried using the 32-Bit selection and it works and does not report any missing drivers however the 64-Bit one behaves the same reporting missing drivers every time. What driver is missing in the 64-Bit that is present in the 32-Bit? Any ideas?
Just for some background info, I was running Windows 8.1 on my G73JH-A1 and upgraded to Windows 10. It upgraded just fine and activated. I am not having any problems per say however I would feel a whole lot better running a clean install over and above an upgrade.
When I clean installed Windows 8.1 x64 on my G73JH-A1 using my USB Flash Drive, I never ran into any issues.
Any help for this issue clean installing Windows 10 using my USB Flash Drive would be greatly appreciated.
Thanks.
I was reading some other posts about this issue that other people are having on other computers and one solution was to use the 32-Bit version instead but I want to use the 64-Bit version. I've also read other posts saying that my download may be corrupted. So I've recreated my USB Flash Drive several times now to include both 32-Bit and 64-Bit even on a different computer. Same issue so a corrupt download is not the issue. I've tried using the 32-Bit selection and it works and does not report any missing drivers however the 64-Bit one behaves the same reporting missing drivers every time. What driver is missing in the 64-Bit that is present in the 32-Bit? Any ideas?
Just for some background info, I was running Windows 8.1 on my G73JH-A1 and upgraded to Windows 10. It upgraded just fine and activated. I am not having any problems per say however I would feel a whole lot better running a clean install over and above an upgrade.
When I clean installed Windows 8.1 x64 on my G73JH-A1 using my USB Flash Drive, I never ran into any issues.
Any help for this issue clean installing Windows 10 using my USB Flash Drive would be greatly appreciated.
Thanks.